PRIVACY POLICY
This Privacy Policy applies between you, the User of this Website, and Red October
Gaming Ltd, the owner and provider of this Website. Red October Gaming Ltd takes
the privacy of your information very seriously. This Privacy Policy applies to our use
of any and all Data collected by us or provided by you in relation to your use of the
Website.
This Privacy Policy should be read alongside, and in addition to, our Terms and
Conditions, which can be found at: https://www.redoctobergames.com/terms-of-sale.
Please read this Privacy Policy carefully.
Definitions and Interpretation
1. In this Privacy Policy, the following definitions are used:
Data
collectively all information that you submit to Red October
Gaming Ltd via the Website. This definition incorporates, where
applicable, the definitions provided in the Data Protection Laws;
Cookies
a small text file placed on your computer by this Website when
you visit certain parts of the Website and/or when you use
certain features of the Website. Details of the cookies used by
this Website are set out in the clause below (Cookies);
Data
Protection
Laws
any applicable law relating to the processing of personal Data,
including but not limited to the GDPR, and any national
implementing and supplementary laws, regulations and
secondary legislation;
GDPR the UK General Data Protection Regulation;
Red
October
Gaming
Ltd,
we or us
Red October Gaming Ltd, a company incorporated in England
and Wales with registered number 16350596 whose registered
office is at 20 Blaydon Avenue, SR5 4LL;
UK and EU
Cookie Law
the Privacy and Electronic Communications (EC Directive)
Regulations 2003 as amended by the Privacy and Electronic
Communications (EC Directive) (Amendment) Regulations
2011 & the Privacy and Electronic Communications (EC
Directive) (Amendment) Regulations 2018;
User or you
any third party that accesses the Website and is not either (i)
employed by Red October Gaming Ltd and acting in the course
of their employment or (ii) engaged as a consultant or
otherwise providing services to Red October Gaming Ltd and
accessing the Website in connection with the provision of such
services; and
Website
the website that you are currently
using, https://www.redoctobergames.com/, and any sub-
domains of this site unless expressly excluded by their own
terms and conditions.
2. In this Privacy Policy, unless the context requires a different interpretation:
1. the singular includes the plural and vice versa;
2. references to sub-clauses, clauses, schedules or appendices are to
sub-clauses, clauses, schedules or appendices of this Privacy Policy;
3. a reference to a person includes firms, companies, government
entities, trusts and partnerships;
4. "including" is understood to mean "including without limitation";
5. reference to any statutory provision includes any modification or
amendment of it;
6. the headings and sub-headings do not form part of this Privacy Policy.
Scope of this Privacy Policy
1. This Privacy Policy applies only to the actions of Red October Gaming
Ltd and Users with respect to this Website. It does not extend to any websites
that can be accessed from this Website including, but not limited to, any links
we may provide to social media websites.
2. For purposes of the applicable Data Protection Laws, Red October Gaming
Ltd is the "data controller". This means that Red October Gaming
Ltd determines the purposes for which, and the manner in which, your Data is
processed.
Data Collected
1. We may collect the following Data, which includes personal Data, from you:
1. name;
2. contact Information such as email addresses and telephone numbers;
3. financial information such as credit / debit card numbers;
4. IP address (automatically collected);
5. web browser type and version (automatically collected);
6. operating system (automatically collected);
7. communication history with ourselves (messages, emails, contact
forms);
in each case, in accordance with this Privacy Policy.
How We Collect Data
1. We collect Data in the following ways:
1. data is given to us by you; and
2. data is collected automatically.
Data That is Given to Us by You
1. Red October Gaming Ltd will collect your Data in a number of ways, for
example:
1. when you contact us through the Website, by telephone, post, e-mail or
through any other means;
2. when you register with us and set up an account to receive our
products/services;
3. when you enter a competition or promotion through a social media
channel;
4. when you make payments to us, through this Website or otherwise;
5. when you elect to receive marketing communications from us;
6. when you use our services;
in each case, in accordance with this Privacy Policy.
Data That is Collected Automatically
1. To the extent that you access the Website, we will collect your Data
automatically, for example:
1. we automatically collect some information about your visit to the
Website. This information helps us to make improvements to Website
content and navigation, and includes your IP address, the date, times
and frequency with which you access the Website and the way you use
and interact with its content.
2. we will collect your Data automatically via cookies, in line with the
cookie settings on your browser. For more information about cookies,
and how we use them on the Website, see the section below, headed
"Cookies".
Our Use of Data
1. Any or all of the above Data may be required by us from time to time in order
to provide you with the best possible service and experience when using our
Website. Specifically, Data may be used by us for the following reasons:
1. internal record keeping;
2. improvement of our products / services;
3. transmission by email of marketing materials that may be of interest to
you;
4. contact for market research purposes which may be done using email,
telephone, fax or mail. Such information may be used to customise or
update the Website;
in each case, in accordance with this Privacy Policy.
2. We may use your Data for the above purposes if we deem it necessary to do
so for our legitimate interests. If you are not satisfied with this, you have the
right to object in certain circumstances (see the section headed "Your rights"
below).
3. For the delivery of direct marketing to you via e-mail, we'll need your consent,
whether via an opt-in or soft-opt-in:
1. soft opt-in consent is a specific type of consent which applies when you
have previously engaged with us (for example, you contact us to ask
us for more details about a particular product/service, and we are
marketing similar products/services). Under "soft opt-in" consent, we
will take your consent as given unless you opt-out.
2. for other types of e-marketing, we are required to obtain your explicit
consent; that is, you need to take positive and affirmative action when
consenting by, for example, checking a tick box that we'll provide.
3. if you are not satisfied with our approach to marketing, you have the
right to withdraw consent at any time. To find out how to withdraw your
consent, see the section headed "Your rights" below.
4. When you register with us and set up an account to receive our services, the
legal basis for this processing is the performance of a contract between you
and us and/or taking steps, at your request, to enter into such a contract.
Who We Share Data With
1. We may share your Data with the following groups of people for the following
reasons:
1. our employees, agents and/or professional advisors - to ensure orders
are shipped promptly, contain correct items and to contact you should
there be any issues with your order.;
2. third party service providers who provide services to us which require
the processing of personal data - for purposes of shipping and website
analytics;
3. third party payment providers who process payments made over the
Website - to enable the processing of user payments and refunds;
4. relevant authorities - to facilitate the prevention and detection of crime
and for the collection of correct taxes/duties;
in each case, in accordance with this Privacy Policy.
Keeping Data Secure
1. We will use technical and organisational measures to safeguard your Data, for
example:
1. access to your account is controlled by a password and a user name
that is unique to you.
2. we store your Data on secure servers.
3. payment details are encrypted using SSL technology (typically you will
see a lock icon or green address bar (or both) in your browser when we
use this technology.
2. Technical and organisational measures include measures to deal with any
suspected data breach. If you suspect any misuse or loss or unauthorised
access to your Data, please let us know immediately by contacting us via this
e-mail address: admin@redoctobergames.co.uk.
3. If you want detailed information from Get Safe Online on how to protect your
information and your computers and devices against fraud, identity theft,
viruses and many other online problems, please visit www.getsafeonline.org.
Get Safe Online is supported by HM Government and leading businesses.
Data Retention
1. Unless a longer retention period is required or permitted by law, we will only
hold your Data on our systems for the period necessary to fulfil the purposes
outlined in this Privacy Policy or until you request that the Data be deleted.
2. Even if we delete your Data, it may persist on backup or archival media for
legal, tax or regulatory purposes.
Your Rights
1. You have the following rights in relation to your Data:
1. Right to access - the right to request (i) copies of the information we
hold about you at any time, or (ii) that we modify, update or delete such
information. If we provide you with access to the information we hold
about you, we will not charge you for this, unless your request is
"manifestly unfounded or excessive." Where we are legally permitted to
do so, we may refuse your request. If we refuse your request, we will
tell you the reasons why.
2. Right to correct - the right to have your Data rectified if it is inaccurate
or incomplete.
3. Right to erase - the right to request that we delete or remove your
Data from our systems.
4. Right to restrict our use of your Data - the right to "block" us from
using your Data or limit the way in which we can use it.
5. Right to data portability - the right to request that we move, copy or
transfer your Data.
6. Right to object - the right to object to our use of your Data including
where we use it for our legitimate interests.
2. To make enquiries, exercise any of your rights set out above, or withdraw your
consent to the processing of your Data (where consent is our legal basis for
processing your Data), please contact us via this e-mail
address: admin@redoctobergames.co.uk.
3. If you are not satisfied with the way a complaint you make in relation to your
Data is handled by us, you may be able to refer your complaint to the relevant
data protection authority. For the UK, this is the Information Commissioner's
Office (ICO). The ICO's contact details can be found on their website at
https://ico.org.uk/.
4. It is important that the Data we hold about you is accurate and current. Please
keep us informed if your Data changes during the period for which we hold it.
Links to Other Websites
1. This Website may, from time to time, provide links to other websites. We have
no control over such websites and are not responsible for the content of these
websites. This Privacy Policy does not extend to your use of such websites.
You are advised to read the Privacy Policy or statement of other websites
prior to using them.
Changes of Business Ownership and Control
1. Red October Gaming Ltd may, from time to time, expand or reduce our
business and this may involve the sale and/or the transfer of control of all or
part of Red October Gaming Ltd. Data provided by Users will, where it is
relevant to any part of our business so transferred, be transferred along with
that part and the new owner or newly controlling party will, under the terms of
this Privacy Policy, be permitted to use the Data for the purposes for which it
was originally supplied to us.
2. We may also disclose Data to a prospective purchaser of our business or any
part of it.
3. In the above instances, we will take steps with the aim of ensuring your
privacy is protected.
Cookies
1. This Website may place and access certain Cookies on your computer. Red
October Gaming Ltd uses Cookies to improve your experience of using the
Website and to improve our range of products and services. Red October
Gaming Ltd has carefully chosen these Cookies and has taken steps to
ensure that your privacy is protected and respected at all times.
2. All Cookies used by this Website are used in accordance with current UK and
EU Cookie Law.
3. Before the Website places Cookies on your computer, you will be presented
with a message bar requesting your consent to set those Cookies. By giving
your consent to the placing of Cookies, you are enabling Red October
Gaming Ltd to provide a better experience and service to you. You may, if you
wish, deny consent to the placing of Cookies; however certain features of the
Website may not function fully or as intended.
4. This Website may place the following Cookies:
Type of Cookie Purpose
Strictly necessary cookies These are cookies that are required
for the operation of our website. They
include, for example, cookies that
enable you to log into secure areas of
our website, use a shopping cart or
make use of e-billing services.
Analytical/performance cookies They allow us to recognise and count
the number of visitors and to see how
visitors move around our website
when they are using it. This helps us
to improve the way our website works,
for example, by ensuring that users
are finding what they are looking for
easily.
Functionality cookies These are used to recognise you
when you return to our website. This
enables us to personalise our content
for you, greet you by name and
remember your preferences (for
example, your choice of language or
region). By using the Website, you
agree to our placement of functionality
cookie.
5. For a detailed breakdown of the cookies our site may use, please visit
https://support.squarespace.com/hc/en-us/articles/360001264507-The-
cookies-Squarespace-uses
6. You can choose to enable or disable Cookies in your internet browser. By
default, most internet browsers accept Cookies but this can be changed. For
further details, please see the help menu in your internet browser. You can
switch off Cookies at any time, however, you may lose any information that
enables you to access the Website more quickly and efficiently.
7. You can choose to delete Cookies at any time; however, you may lose any
information that enables you to access the Website more quickly and
efficiently including, but not limited to, personalisation settings.
8. It is recommended that you ensure that your internet browser is up-to-date
and that you consult the help and guidance provided by the developer of your
internet browser if you are unsure about adjusting your privacy settings.
9. For more information generally on cookies, including how to disable them,
please refer to aboutcookies.org. You will also find details on how to delete
cookies from your computer.
General
1. You may not transfer any of your rights under this Privacy Policy to any other
person. We may transfer our rights under this Privacy Policy where we
reasonably believe your rights will not be affected.
2. If any court or competent authority finds that any provision of this Privacy
Policy (or part of any provision) is invalid, illegal or unenforceable, that
provision or part-provision will, to the extent required, be deemed to be
deleted, and the validity and enforceability of the other provisions of this
Privacy Policy will not be affected.
3. Unless otherwise agreed, no delay, act or omission by a party in exercising
any right or remedy will be deemed a waiver of that, or any other, right or
remedy.
4. This Agreement will be governed by and interpreted according to the law
of England and Wales. All disputes arising under the Agreement will be
subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to This Privacy Policy
1. Red October Gaming Ltd reserves the right to change this Privacy Policy as
we may deem necessary from time to time or as may be required by law. Any
changes will be immediately posted on the Website and you are deemed to
have accepted the terms of the Privacy Policy on your first use of the Website
following the alterations.
You may contact Red October Gaming Ltd by email
at admin@redoctobergames.co.uk.
This Privacy Policy was created on 17 July 2025.